Technical
Support Services

Dialify excels in extending ISO 18295 certified call center services that any company can outsource. We are based in Canada, but our services are intercontinental. We take immense pride in our versatile services' reliability, competence, and affordability. Our matchless Technical Support Service is further into our inbound call center services, which has gained instant popularity among our clientele after the global pandemic. It is now an integral component of success for any business's online presence.

What Is Included In Our Tech-support Service?

Technical support at Dialify comprises a vast range of services that you can outsource for your company to have a hassle-free and smooth experience with technology usage. Generally, we focus on providing users with aid in resolving common issues rather than teaching them how to use a product. It comprises of Tech-Support delivery over chat, through email, or over a telephonic conversation. Dialify's diverse crew of tech-savvy experts can deal with various technical issues related to phones, software, and printers – you name it. Get in touch with us today to avail yourself of our quick & reliable technical support service.

Installation & configuration

At Dialify, the experts in charge will ensure to install and configure your company's hardware operation system. Contact Dialify to avail of our services today

Maintenance

We will provide you with the care of your networks, systems, and software. Should you require any updates or fixes, our experts will be there to cater to your needs

Monitoring

Our crew of professionals excels in offering monitoring services as well. We will conduct regular monitoring and supervision to ensure a smooth experience for your daily operations. Get in touch with us today!

Keeping records

We will make sure to keep a record of customer inquiries so that it is traceable later whenever required. It also allows us to keep track of individual customer needs and utilize previous data when offering new solutions.

Analyzing call logs to uncover issues

We provide excellent analysis of call logs with the primary focus of spotting underlying issues. The sooner we identify the problems, the sooner we can resolve them. Contact Dialify today to have a reliable tech support staff for your company.

Diagnosing and resolving

We offer to regularly perform diagnoses in search of any glitches, bugs, and viruses in the software or other computing systems. It allows us to resolve them quickly

Assessing new technology

We will evaluate new versions of technology to ensure faster and most user-friendly daily operations. Get in touch with Dialify today to hire our professionals.

Taking electrical safety checks

We may also perform electrical safety tests to reassure you of your safety or point out any safety hazards before resolving them for you. All you need to do is get in touch with us to hire.

Following instructions

Should you have any particular instructions for us, we will ensure to follow through with them gladly while setting up a system, fixing glitches, or providing updates. You name it; we offer it. Contact Dialify today!

Benefits Of Order Taking Services

Here are a few compelling benefits of the service that we offer:

Consistent Support

Be it day one or day 101, you can always rely on us to provide constant tech support. A previous record of resolving issues for you will enable Dialify's experts to give you the best possible solutions to your current tech issues. Don't hesitate to ring us up today!

Highly Improved Efficiency

We can reassure you of how you will witness an increased efficiency in your day-to-day operations when you contact Dialify to resolve underlying issues. Contact us today to outsource the best tech support from us.

Impeccable Records

Whether it is day or night, you will find Dialify's group of technical support professionals available to cater to your needs. Get in touch with us today and hire the best of all.

Reliable Support

If there is one thing Dialify is known for, it is the reliability of our competent services. You can be in any part of the world, and our services will reach you timely

The most reliable, competent, and ISO 18925 certified call center solution company for energy suppliers based in Canada

Proven Track Record Of
7 Successful Years
In Telemarketing.

At Dialify, we take pride in providing our clientele with excellent, competent, and reliable inbound call center service that you can outsource from any part of the world. You can rest in our knowledge, skills, and experience to extend the best services to any global client. Our services are not limited to a country or two, so feel free to get in touch with us even if you are from a different region. Our large variety of services within our inbound call center service domain is yours to take your pick from. Whichever service you require, choose it and contact us – our crew of professionals will be there for you.

CONTACT US

  955W President George Bush Hwy Estates of Richardson, 75080, Richardson, Texas

  Canada: 10 Planchet Road, Concord
ON Canada L4K 2C8

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