Lead Generation Through
Social Media

With social media platforms popping up – customer support via social media is seeing a massive evolution. Online communication is slowly steering from the private, anonymous and one-to-one channel and towards more of a public one-to-many channel.
Social media is regarded as the change in the face of business customer service. With the ongoing evolution of social media – businesses need new and efficient ways to interact with their customers on multiple platforms.

Social Media Lead Generation Services

Today’s customers prefer the use of different social channels to interact with businesses. The organizations must understand and adapt to customer expectations and the market requirements to offer innovative and adaptable solutions. At Dialify, we offer customer support to your clients with social media channels and build a long lasting and favorable rapport.

Social Media Lead Generation Services

At Dialify, we stay updated with the current market trends and offer our clients with the best experience. Customer expectations nowadays are at the all-time high and they need to be addressed very carefully. Most customers are on social media – one platform or another – therefore the businesses are expected to offer services through these channels. As your partner we help you identify client preferences and needs – to make the most use out of this opportunity.

We are specialists in handling professionally all social media channels and offer customized solutions and support to the customers. As part of our service we perform the undermentioned tasks for our clients;

Community Management

Publishing and scheduling relevant posts on social media platforms · Respond and monitor queries and user comments · Sort out and collaborate issues with customer service representatives. · Look for possible solutions by listening to feedback · Track important trends and social media metrics. · Offering weekly/monthly reports of interaction on social media

Content Creation Services

Curate trendy new content for posting on all social media platforms · Create and find images and videos for social media presence/sharing · Create content with 140 characters to clearly convey message – twitter feed · Gather information and data from different departments pertaining to services/products

Social Media Planning

Plan and devise social media strategies in line of company’s initiatives · Gather and use data to revise and inform engagement strategies · Build and grow target networks over all social media channels · Work in collaboration with content strategist to curate new content · Check in with the legal departments for compliance posts

Customer Relationship Building

Get back to customer for their queries and curate good relations · Nurture, build and maintain relationship with the clients · Make an understanding of different cultures and serve clientele accordingly · Create company brand image via friendly interactions

Research for Social Media

Studying latest and trending topics and posts · Exploring escalated and complex situations and offer solutions · Study of new technologies and tools to make services better

Why Choose Us for Social Media Customer Services?

We are a leading social media lead generation company offering social media customer support services to our clients businesses globally for many years now. Some of the reasons you should choose us are

Dynamic & Young Team

Dynamic and young team at Dialify goes under rigorous training and are trained to handle and types of social media customer support across multiple channels. Our team is backed with experienced customer and marketing support veterans.

Boost Brand Reputation

Our social media support services make sure your business and brands’ reputation is amplified and a positive sentiment is created. We recognize the value of handling irate customers with graciousness and so to keep the customers always happy

Reasonable Priced Services

At Dialify, we offer social media support on affordable pricing. Our rates are customizable depending on the number of social media channels you would like us to handle

Multilingual Support

We have the required expertise, knowledge and cultural skills to resolve and handle the customer complaints in multiple languages depending on the regions

Best Infrastructure

Dialify has access to the best social media technologies and tools and a state of the art infrastructure to offer quality social media client support services.

Rapid Response

Our team of social media experts ensure that customers do not have to wait longer in order to get a response from us. We offer 24/7 customer support services across platforms and make sure the customer queries resolved at the earliest.

The most reliable, competent, and ISO 18925 certified call center solution company for energy suppliers based in Canada

Proven Track Record Of
7 Successful Years
In Telemarketing.

At Dialify, we take pride in providing our clientele with excellent, competent, and reliable inbound call center service that you can outsource from any part of the world. You can rest in our knowledge, skills, and experience to extend the best services to any global client. Our services are not limited to a country or two, so feel free to get in touch with us even if you are from a different region. Our large variety of services within our inbound call center service domain is yours to take your pick from. Whichever service you require, choose it and contact us – our crew of professionals will be there for you.


  955W President George Bush Hwy Estates of Richardson, 75080, Richardson, Texas

  Canada: 10 Planchet Road, Concord
ON Canada L4K 2C8