Lead Generation Through
Live Chat

Are you facing difficulties to market your services or products? Are you looking for expert chat support solutions to deliver timely customer service to your prospects? Online chat support solutions give you the convenience of promoting your services/products in the market you intend to, with least expense.
Dialify is a leading live chat support company and has been providing customized chat services for more than 18 years now. We offer cost-effective online chat services to assist you with expanding your market reach, increasing your visitors' volume, and minimizing the visitor dropouts from your website

Live Chat Support Services We Offer

Some of the key services we offer include -

Live Operators and Online Chat

Our chat support executives leverage our well-crafted chat manuals to communicate with the visitors.

Visitor Started Chat

When a visitor initiates a chat, our agents respond quickly so that you do not lose any prospect. With our live chat support services, all queries will be swiftly resolved.

Customer Inquiries & Resolution Chat

As part of our live chat support services, we have dedicated agents to resolve customer issues or provide expert consultation on customer's individual inquiries.

Lead Generation and Follow-up Chat

We can customize our customer support chat services to handle the chats for lead generation and follow-up. This will boost your sales & marketing campaigns

Order Management/ Verification/ Fulfilment

When you require a tailor-made chat service for order management for your eCommerce business or online portal, we can deliver that

Order Processing Queries

When your customers want quick information on the order pickup and its delivery, our chat support executives can do that

Billing Support

We can customize our chat services to suit your internal/external billing issues and provide quick resolution to your customers.

Helpdesk Support

If your customer is browsing your website and looking for instant resolution on his/her query, our agents can assist the customer with their quick responses.

Inbound Customer Support

If a new prospect or some vetted leads initiate the conversation, we have the required resources to deliver customer support chat service through multiple inbound channels.

Technical Support

We have a skilled team of live chat outsourcing executives who can handle each type of technical query and can resolve them

Telemarketing

We have an expert team of live chat outsourcing telemarketers who can initiate the conversation through multiple channels, including cold calling to boost your internal team's sales initiative.

Products/Services Info Chat

When a customer wants quick information on your products or services and not looking for long conversations, our chat services for business operators can step in to help.

Why Outsource Chat Support Services To Dialify?

We are a leading chat support company. A few of the many advantages of outsourcing chat support to us include -

Flexible Pricing Options

We provide flexible pricing packages, which are based on the exact requirements

100% Information Security

Dialify is an ISO/IEC 27001:2013 certified live chat support company, demonstrating our commitment to data security

State-of-the-art Infrastructure

Our call center representatives have access to state-of-the-art infrastructure, communication tools to provide their services within the stipulated time

High Quality

We have adopted Six-sigma approach to provide our chat services.

Operational Transparency

The chats and calls can be examined on more than 128 parameters and are stored in our built-in CRM that facilitates its availability during future analysis.

Outsource Chat Services to Dialify

Dialify is a leading chat support company that provide high-quality chat services to its global clientele. Get in touch with us today to attain process efficiencies with our reliable and cost-effective chat services.

The most reliable, competent, and ISO 18925 certified call center solution company for energy suppliers based in Canada

Proven Track Record Of
7 Successful Years
In Telemarketing.

At Dialify, we take pride in providing our clientele with excellent, competent, and reliable inbound call center service that you can outsource from any part of the world. You can rest in our knowledge, skills, and experience to extend the best services to any global client. Our services are not limited to a country or two, so feel free to get in touch with us even if you are from a different region. Our large variety of services within our inbound call center service domain is yours to take your pick from. Whichever service you require, choose it and contact us – our crew of professionals will be there for you.

CONTACT US

  955W President George Bush Hwy Estates of Richardson, 75080, Richardson, Texas

  Canada: 10 Planchet Road, Concord
ON Canada L4K 2C8

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